Jichao Chen

Jichao Chen is a skilled business analyst with extensive experience in marketing business analysis, strategic implementation, and process improvement across various companies, including Guardian Chemicals Inc. and TELUS International. At Guardian Chemicals Inc., Jichao enhanced website user experience and digital marketing strategies, contributing to significant increases in website traffic and customer engagement. Jichao has a strong foundation in dashboard updates, internal audits, and system implementation, demonstrated through effective use of various analytical tools, leading to improved operational processes and user adaptation. Educational qualifications include an MBA in Marketing from the University of Calgary and a Master's degree in Foreign Languages from Nankai University, alongside a Bachelor's degree in English Language and Literature.