Jannika Vihersaari

Jannika Vihersaari has a diverse work experience spanning various industries and roles.

In 2010, they started their career with an internship at Nordea.

From 2011 to 2012, they worked at Esport Fitness, initially as a Customer Service representative, handling tasks such as billing, sales, and customer care. Later, they became a Service Manager, overseeing the customer service department and managing 15 employees. During their tenure, they also managed the Top Shop clothing store.

In 2012, they joined GPBM Nordic AB as an Account Manager for a brief period of time.

From 2015 to 2016, Jannika returned to Esport Fitness as a Club Manager, responsible for overall business operations, sales, quality, and staff management.

In 2016, they moved to Esport Fitness as a Club Manager again, with similar responsibilities as before.

In 2018, Jannika joined Vainu as a Business Development Manager/Sales Manager, focusing on the sales process for new business, as well as training and consulting customers on data-driven sales strategies. Jannika later took on the role of Real-Time Sales Expert, utilizing data to help drive the company's sales goals. Finally, they became the Marketing Manager, organizing successful events and receiving positive feedback for their work.

In 2023, they joined Gubbe as a Customer Success Manager, responsible for driving customer satisfaction and retention, as well as planning and executing marketing initiatives to increase brand awareness and showcase the brand's social responsibility. Jannika collaborates with sales and marketing teams to ensure customer success and drive business growth.

Jannika Vihersaari completed their education in a chronological order. Jannika first attended Suomen liikemiesten kauppaopisto from 2008 to 2012, focusing on sales and marketing. Following that, they pursued a Bachelor's degree in Business Administration and Management at Laurea University of Applied Sciences from 2012 to 2015. Lastly, they attended Karelia University of Applied Sciences from 2022 to 2024, where they obtained a Master's degree in Management and business skills.