Camille Hayouni is an accomplished professional with extensive experience in global customer experience and retail marketing within the luxury sector. Currently serving as the Global Customer Experience Corporate Director at Guerlain, Camille reports directly to the President-CEO and leads creative teams to innovate omnichannel customer experiences. Camille has held various strategic roles at LVMH, including Director of Direct Retail & Retail Experience, where responsibilities included the creation of the Guerlain Academy and the establishment of a Direct Retail Business Unit. Previously, Camille co-founded Ground Kitchen, focusing on nomadic gastronomy in California, and held leadership positions at Benefit Cosmetics, Nespresso, AS Watson, Fred Paris, and Chaumet. Educational credentials include a degree in Fashion Business and Luxury Brand Management from ESMOD and an MBA in Luxury Industries Management & Marketing from ISC Paris.