Guestline
Samantha Thomas has extensive experience in hospitality and customer engagement, currently serving as a Customer Success Manager at Guestline since March 2012, where responsibilities have included account management and customer support in the hotel software solutions sector. Prior roles at Guestline encompassed various positions that enhanced operational efficiency and customer satisfaction. Additionally, Samantha has contributed to academia as a Visiting Lecturer at the University of Wolverhampton from September 2013 to June 2015, focusing on module creation and delivery of industry qualifications. Samantha's career began in the hospitality industry with roles at Holiday Inn and Pizza Hut, where foundational skills in customer service and operations were developed. Educational qualifications include an MA and a BA Hons in International Hospitality Management from the University of Wolverhampton.
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Guestline
Guestline gives hoteliers the confidence to achieve their boldest ambitions. As market leaders in cloud-based technology, we believe all hoteliers deserve more - more revenue, more direct bookings, more guest time, more insight, more confidence and more satisfaction. The Guestline platform is designed with this in mind. With over 30 years of experience designing and developing hospitality software, we understand the challenges and opportunities faced by the industry. That is why, whether you are an independent hotel or a group of hotels, our fully integrated, cloud-based solutions have the flexibility to meet your individual requirements, providing a cost-effective way to uncover your full potential and optimise revenues and bookings. Join over 3000 Guestline customers globally to streamline your operation, power your distribution and enhance your guest's experience. Unlock your full potential with Guestline- your key to more!