Patricia Suzuki da Rosa

Customer Experience Team Leader at Guesty

Patricia Suzuki da Rosa has been working in the IT industry since 2006. Patricia began their career as a Junior Telecommunication Engineer at GVT, followed by a Technical Support Analyst role. In 2013, they moved to Wipro Limited, where they worked as a Network Analyst, managing telecommunication projects for Latin American and North American customers, as well as vendor management and customer support. In 2019, they joined Check Point Software Technologies, Ltd. as a Technical Support Engineer. Most recently, in 2020, they began working at Guesty as a Tier 2 Customer Solutions Specialist and Customer Solutions Specialist, responding to customer queries, diagnosing issues, solving problems, and managing ticket queues.

Patricia Suzuki da Rosa earned an Engineer's degree in Engenharia Elétrica - Telecomunicações from Pontifícia Universidade Católica do Paraná between 2007 and 2013.

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