Kimberly N. possesses extensive experience in customer service and support across various roles. Currently serving as an Account Representative for Special Projects at Guidant Financial since October 2020, Kimberly excels in phone and email correspondence and is proficient in Office Suites. Previous positions include Sales Associate at West Elm, where Kimberly enhanced in-person sales through customer education. Additionally, a background as a caregiver for a terminally-ill parent highlights compassion and dedication. Prior roles involved technical record management at the State of Idaho, collections oversight at Citi, and customer service with Westaff and Connexions Loyalty Travel Solutions. Kimberly holds a Master's degree in Business Administration with an emphasis in Healthcare Administration from the University of Phoenix and a Bachelor of Science in Psychology from Boise State University.
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