Guidewheel
Samantha Seminario-Burns is an experienced Customer Success professional currently serving as a Mid Market Customer Success Manager at Guidewheel since February 2025, managing a portfolio of 40 to 60 clients across North America and LATAM, with a focus on driving software adoption and building relationships. Prior to Guidewheel, Samantha held multiple roles at ServiceTitan from March 2021 to February 2025, ultimately serving as a Sr. CSM Enterprise, contributing to the company’s growth in the software technology sector for the trades. Samantha's earlier experience includes positions as Client Success Manager at AllSafe IT and various roles at Young Life, The Bowery Mission, Questex Media Group, and an administrative internship at Girls Educational & Mentoring Services. Samantha holds a Bachelor of Business Administration in Marketing Management from Pace University and an Associate of Arts from SUNY Orange.
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