Kathy Dellar

Kathy Dellar is a seasoned professional in customer experience and administration, currently serving as Manager of Customer Experience and Innovation Coordinator at Guild Insurance since June 2014. In this role, Kathy focuses on driving innovation through customer-led experimentation and employs agile workflows to ensure project accountability while supporting team dynamics. Prior to Guild Insurance, Kathy held various administrative positions, including Office Manager at City Side Serviced Offices and Executive Assistant/Team Administrator roles, where responsibilities spanned planning, operations, and support to leadership. Kathy's earlier experience includes a Group Coordinator role at Hocking Stuart, overseeing multiple departments, and serving as a Personal Assistant to Directors at Nelson Alexander Real Estate, where responsibilities included sales coordination and trust accounting.