Mario Ridolfi

Mario Ridolfi is an accomplished IT Manager with extensive experience in leading service desk operations and technical teams across multiple organizations. Currently at Guillevin International, Mario manages a nationwide service desk and oversees ERP migration, business continuity, process enhancements, and training initiatives. Previous roles include managing application support and service desk operations at Jesta I.S. and leading client services at McKesson Canada. Mario's earlier positions at Bell Canada, Pfizer Pharmaceuticals, and other companies involved significant responsibilities in team leadership, performance management, and the implementation of innovative IT solutions. Mario holds a degree in Managing Information Technology from Concordia University.