Nga L.

Nga Luong currently serves as the Director of Operations and Analytics at Gulf Coast JFCS, where responsibilities include fostering relationships with program leaders, enabling strategic planning, and enhancing operational efficiency through technology and innovative solutions. Previous roles include Business Operations and Analytics Manager and Human Resources Analyst, focusing on workforce analytics, data-driven decision making, and collaboration on data solutions. Additionally, Nga Luong has experience as a Family Reunification Counselor, providing in-home counseling to families. Earlier positions include Research Intern at Brevard County Sheriff's Office, analyzing crisis negotiation data, and Graduate Research Assistant at Florida Institute of Technology, conducting organizational assessments and research on behavioral interventions. Educational qualifications include a Bachelor of Arts in Interdisciplinary Studies from Capital University and a Master of Science in Behavior Analysis from Florida Institute of Technology.