Ahmad Albadry

Ahmad Albadry is a skilled professional with extensive experience in customer experience management, process improvement, and technical support. Currently serving as the Regional Process Improvement and Business Efficiency Lead with Salesforce Administration at GMG since February 2022, Ahmad has successfully overseen the setup of telephony systems and managed integrations between Salesforce and Jira. Previous roles include supervising multiple Customer Experience teams at noon, achieving high quality scores, and leading social media and chat services at Talabat.com. Ahmad's background also includes extensive customer service supervision at Foodonclick.com and technical support for Vodafone, alongside freelance translation work for prominent television productions. Ahmad holds a Licentiate degree in French Literature from Mansoura University.