Sergio Franco has extensive experience in the hospitality industry, currently serving as a Guest Service Agent at Gulph Creek Hotels since December 2015. Previously, Sergio held the position of Front Desk Manager at Island Hospitality Management, where responsibilities included supervising a team, scheduling, and overseeing guest services. Prior roles include Guest Service Agent positions at Starwood Hotels & Resorts Worldwide, Grupo Puntacana, and Cap Cana, as well as a Customer Service Representative role at United Nearshore Operations. Sergio's educational background includes a Bachelor's degree in Hospitality from Pontificia Universidad Católica Madre y Maestra and completion of a program at freeCodeCamp focusing on web development.
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