Nikolai Melnikov

Head Of Customer Service Center, Wialon at Gurtam Inc

Nikolai Melnikov has a strong background in the technology industry, with experience in various roles. In their current position as Head of Customer Service Center at Gurtam, they oversee the operations and management of the Wialon platform. Prior to this, they served as Chief Commercial Officer at hoster.by, where they played a key role in the company's commercial strategies. Before that, as Head of Sales and Marketing for Enterprise and Cloud Services at A1 Telekom Austria Group, they led the establishment and development of their ICT & cloud department. Nikolai also worked at Microsoft as a Business Development Account Manager, focusing on developing Microsoft Cloud business with commercial customers in Belarus. Additionally, they held the position of Deputy Director of Operations at ASBIS, where they managed sales, marketing, and supply departments to drive business growth. Earlier in their career, they served as a Business Sales Manager at IT-TAI and a Sales Manager at Silverado. Overall, Nikolai Melnikov has extensive experience in sales, marketing, customer service, and business development within the technology sector.

Nikolai Melnikov earned a Bachelor of Science degree in the Faculty of Mechanics and Mathematics from Belarusian State University between 2001 and 2007. In addition to their bachelor's degree, they obtained various certifications. Nikolai became an ICAgile Certified Professional in Program and Portfolio Management (ICP-PPM) in January 2018. In March 2017, they completed the certification program, "BDM Conversations and Storytelling in the Age of Digital Transformation," offered by Lange International Inc. In February 2017, Nikolai Melnikov completed the "Microsoft & Accenture: Digital Transformation by Manufacturing & Resources" program facilitated by Accenture. Before that, in December 2016, they completed the "Selling to the C-Suite" program offered by Wharton Executive Education. Additionally, in November 2016, Nikolai Melnikov completed the "Microsoft & Accenture: Digital Transformation by Financial Services" program, also provided by Accenture.

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Previous companies

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A1 Telekom Austria Group logo
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Timeline

  • Head Of Customer Service Center, Wialon

    November, 2021 - present

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