People Partner

Operations · CA, United States of America

Job description

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy

About the Role:

As a People Partner, you will drive people strategies and solutions for a designated organization or subset of teams within Gusto. In this role, you will excel in dynamic and challenging environments, applying your passion for developing and refining processes and practices. You will be skilled at influencing and mentoring others, and adept at building strong relationships with leaders and employees. Recognized as an HR thought leader, you will balance the need to be a strategic business partner with a hands-on approach. Positions are available across Revenue, Customer Experience, and Engineering teams.

About the Team:

Gusto’s People team is growing and scaling with the company! As our business scales and becomes more complex, and as we add hundreds of new Gusties each year, we need to ensure that our strategies for engagement with our employees are positive, engaging, values-driven and compliant. Positions are available across the Revenue, Customer Experience, and Engineering teams.

Here’s what you’ll do day-to-day:

  • Lead the organization you support to achieve its People objectives, including attracting, hiring and onboarding great talent, developing and retaining Gusties, and achieving our goals around representation and inclusion. 
  • Influence business and talent initiatives that support our short and long-term business goals, including driving practices that enable high performance and operational excellence.
  • Initiate and maintain effective communications with leadership and employees; provide coaching and guidance on matters related to performance management, offer feedback on style and behaviors to improve employee productivity and engagement.
  • Engage in strategic workforce planning by assessing organizational capabilities; identify competency and talent gaps, ensure development of people resources; and introduce succession planning.
  • Build strong partnerships across the People team roles and functions (Invite, Talent Development, Compensation and Benefits) as well as operate as part of a larger People Partner team to create a consistent Gustie experience.
  • Identify and translate current and future business needs into a comprehensive People/Talent Plan. 
  • Provide organizational development support through interventions such as organization design, development solutions, leadership coaching, and proactive change management.

Here’s what we're looking for:

  • HR experience as a People Partner (HR Business Partner) and/or HR Generalist across various industries and scales, or progressively senior roles in the People function with a proven ability to craft and deliver strategic plans.
  • Strong strategic thinking and business acumen with the ability to align People initiatives with business objectives, translating strategy into actionable plans.
  • Strong relationship management and executive presence with proven ability to influence and coach leaders, coupled with exceptional interpersonal skills.
  • Excellent communication skills, capable of clearly and concisely conveying information to employees at all levels.
  • Ability to manage multiple stakeholders and competing priorities, demonstrating urgency and adaptability to changing business needs.
  • Significant experience with workforce analytics, using data and reporting to drive strategic decisions.
  • Excellent change management skills with a proven track record of developing and leading organizational change initiatives that deliver measurable business results.
  • Demonstrated agility and ability to thrive in ambiguous, fast-paced, and dynamic environments.
  • Ability to maintain confidentiality and handle issues ethically and with integrity.

Our cash compensation amount for this role is $94,000 to $147,000 in Denver & most major metro locations, and $114,000 to $178,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.