H. Rafael Romanos

H. Rafael Romanos is a highly skilled professional with diverse experience in customer success and sales. Currently serving as a Customer Success Manager and previously as a Small Business Sales Representative at Gusto since October 2020, Romanos focuses on supporting small businesses with a modern online people platform. Prior experience includes the role of Store Operations Manager at Eyes Open Project, overseeing employee management, sales forecasting, vendor relations, product acquisition, and graphic design/marketing from May 2019 to October 2020. Additionally, Romanos worked as a Sales Executive at Signpost, where responsibilities included maintaining customer relationships and managing the full sales cycle. H. Rafael Romanos holds a Bachelor of Arts in Graphic Design and a Bachelor's degree in Music Production from Full Sail University, completing studies between 2009 and 2018.