Dhebi Hay

Dhebi Hay has a diverse range of work experience in various industries. Currently, they work as the Manager of Operations Excellence at GWL Realty Advisors, where they collaborate with the Senior Director of Digital Buildings to develop and implement a comprehensive technology roadmap. Dhebi'sresponsibilities include overseeing projects such as HVAC AI optimization installation, process improvement for residential unit turnovers, and assisting a new BI and reporting team.

Prior to their current role, Dhebi worked at Sparkrock as a Project Manager, where they successfully managed finance and payroll ERP implementation and upgrade projects for multiple key clients. Additionally, they worked as a Client Success Representative, focusing on customer communication and relationship-building to drive customer adoption and satisfaction.

Dhebi also has experience working at The Hanen Centre as a Membership Services Coordinator and Translations Representative, where they provided customer service, technical support, and managed the membership database. Furthermore, they had roles at the International Institute for Genocide and Human Rights Studies, serving as a Program Coordinator and Assistant to the President. In these positions, Dhebi organized and ran conferences, managed administrative tasks, and coordinated a summer university program focused on Genocide and Human Rights Studies.

Lastly, Dhebi worked as a Teaching Assistant at the University of Toronto, where they taught classes, developed lesson plans, graded assignments, and assisted students.

Overall, Dhebi Hay's work experience demonstrates their proficiency in project management, customer success, operations excellence, and coordination.

Dhebi Hay completed a Bachelor of Arts (B.A.) degree in International Development Studies from the University of Toronto Scarborough, graduating in 2011. In 2012, they pursued a Master of Arts (M.A.) degree in Anthropology from the University of Toronto. In 2017, Dhebi began their continuing studies in Project Management at the University of Toronto, and they are currently still pursuing this degree.