Mohamed Asni

Mohamed Asni is a highly experienced technical leader in customer support engineering and solutions architecture. Currently serving as the Manager of Customer Support Engineering at H2O.ai, Mohamed has achieved a remarkable 97% reduction in resolution time within the first year. Previous roles include Technical Account Manager III and Senior Solutions Architect at H2O.ai, where Mohamed provided critical technical guidance, led complex customer deployments, and mentored new engineers. With a strong background in software engineering, machine learning, and AI, Mohamed has contributed to significant projects in various companies, including Datadog, AuditMap.ai, and Lemay.ai. Mohamed holds a Bachelor of Applied Science in Computer Engineering from the University of Ottawa, complementing a rich technical skill set that spans multiple programming languages and cloud technologies.