Jemina Kinnari is a skilled professional in the fields of aviation and digital business, currently serving as a Senior Lecturer and Study Counselor at Haaga-Helia University of Applied Sciences since August 2021. In this role, Jemina teaches customer understanding, project management, leadership, and sustainability, while also serving as the Competence Counselling Teacher for the Aviation degree programs. Prior experience includes leadership roles at Nordic Choice Hotels as an Operations Supervisor and at Swissport as a Duty Manager and Team Leader, where Jemina focused on delivering high-quality customer service and team performance. Additionally, Jemina has held various positions in customer service, hospitality, and tourism, complemented by an extensive educational background, including a Master’s in Hospitality Management and ongoing Doctoral studies in Tourism research at the University of Lapland.
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