Eric Berchtold

Head Of Service Operations EMEA & Latam (direct & Distribution) at Haemonetics

Eric Berchtold has extensive work experience in various roles related to service operations and management in the healthcare industry. Eric is currently the Head of Service Operations EMEA & LATAM at Haemonetics, a global healthcare company that provides medical products and solutions to improve patient care and reduce healthcare costs. Prior to this, they worked as a Field Service Manager at Miele Professional, where they were responsible for managing field service operations. Eric also has experience as a Freelance Director, conducting strategic and operational assignments for clients in the medical device, health technology, global health, animal breeding, and foodservice industries. In addition, Eric has held leadership positions at Daktari Diagnostics, SICPA Security Solutions SA, CareFusion International, Welch Allyn Inc., Philips Medical Systems, and Hewlett-Packard. Eric'sroles in these companies included overseeing international operations, customer service, supply chain management, and service engineering.

Eric Berchtold has a diverse education history. In 1981, they enrolled in HEPIA - Ecole d'Ingénieurs de Genève, where they pursued a degree in Electronics with a Nuclear Physics orientation, which they completed in 1986. Later, in 1997, they attended INSEAD, where they focused on Strategic Management of Services. In 2006, Eric participated in a Lean Six Sigma (LSS) program at the Rochester Institute of Technology. Moving forward, in 2012, they attended multiple programs, including the Lausanne Executive Education Programs (LEE) at EHL, as well as the Venture Challenge in Entrepreneurship at Venturelab, Lausanne - Switzerland. In 2014, they completed the International Organizations Management - UNIGE Coursera Program at the University of Geneva. Continuing their education journey, they participated in the 2015 Startup Board Members Academy - CTI Entrepreneurship program at EPFL (École polytechnique fédérale de Lausanne). Finally, in 2011 and 2012, Eric completed the Accelerated Executive Development Program (AEDP), with modules held in Lausanne, Dubai, and Nairobi, at IMD.

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