Francoise Resch

Operational & Customer Experience Manager - Hager Forum At Hager Group at Hager Group

Francoise Resch has been with Hager Group since September 2001, currently serving as the Operational & Customer Experience Manager at Hager Forum, focusing on customer satisfaction and engagement. Previous roles at Hager Group include Coordinator for the Guides & Customer Experience, facilitating visitor interactions and training volunteer guides, and Product Manager responsible for the representation of various technical and marketing aspects of electrical products across Latin European countries. Prior to joining Hager Group, Resch worked at OSRAM from October 1997 to September 2001 as a Junior Product Manager in the lighting sector, where responsibilities included market needs analysis for France and supplier communications. Resch holds a degree in Lighting Sciences from IUT Robert Schuman and a DUT in Physical Measurements from IUT Louis Pasteur.

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