Karlene Gerring is an experienced telecom engineer and project manager currently employed at Hagerty since January 2016, where responsibilities include managing Interactive Intelligence systems, application configuration, and development, as well as overseeing strategic IT projects. Prior to this role, Karlene held positions as an information security officer at State Savings Bank, a support technician at Millennia Technologies, and an AVP of IT at Northwestern Bank. With a foundational background as an information systems technician at Grand Traverse Pavilions, Karlene possesses a solid technical skill set complemented by an associate's degree in information systems from Northwestern Michigan College.