Adam Rabinowitz

Adam Rabinowitz is an experienced leader in customer success and operations with a robust background across various high-growth companies. Currently serving as Head of Customer Success at Hakimo, Adam oversees post-sale customer-facing teams in an AI-driven physical security operations company. Previously, as Head of Customer Experience at Flock Safety, Adam played a pivotal role in scaling the organization from 50 to over 1100 employees while significantly increasing annual recurring revenue from $6 million to $300 million and enhancing customer satisfaction metrics. Adam's leadership experience also includes roles at Instacart, RoadSync, General Motors, and R1 RCM, with a strong focus on operational efficiency, customer satisfaction, and business growth. Adam holds a B.S. in Human and Organizational Development from Vanderbilt University and an MBA from the Georgia Institute of Technology.