Sarah V.

Sarah V. has a diverse work experience in event coordination, customer experience management, and travel industry roles. Sarah currently works at haku as a CX Manager, where they manage accounts, trains new customers, and sets up events on the haku platform. Prior to this, they worked at Transat as a Team leader/Lead Agent, Mentor Coach, and Reservations Agent. In these roles, they assisted travel agents and clients, made reservations, promoted Transat products, and provided support with system navigation. Sarah also has experience as an Event Coordinator at the Fabienne Colas Foundation and Cultural Center: Centre Afrika, where they organized fundraisers, prepared budgets, and looked for sponsors. Sarah's work experience showcases their skills in customer service, event management, and organizational abilities.

Sarah V. began their education in 2012 at École des sciences de la gestion (ESG UQAM), where they pursued a Bachelor's degree in Business Administration with a focus on Organizations and Tourist destinations Management. Sarah completed their degree in 2016.

In 2019, Sarah attended Université TÉLUQ for a short period, taking a class in International Business English.

In terms of additional certifications, Sarah obtained several through Coursera. In August 2020, they received certification in "Initiating and Planning Projects." In October 2020, they obtained certifications in both "Budgeting and Scheduling Projects" and "Managing Project Risks and Changes." The institutions offering these certifications were Coursera.