Kapil Sharma has extensive experience in IT service management and project management, currently serving as Principal Manager of SAP Service Management at Haleon since March 2023. Prior to this role, Kapil held various positions at EY from December 2015 to March 2023, including Service/Support Manager in the Global RPA practice and Associate Director of Service Management. Earlier career highlights include serving as SAP Project Manager at STMicroelectronics and leading 24/7 datacenter operations as Service Delivery Manager, also at STMicroelectronics. Kapil's early roles include Datacenter Administrator at IBM Global Process Services and Network Engineer positions at Infosys and Planet PCI Infotech Limited. Kapil holds an MBA in Marketing from The Chinese University of Hong Kong and a B.Tech in Computer Science from Kurukshetra University.
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