Wael Salah

Wael Salah is a skilled Desktop Support Engineer currently employed at Dubai Police HQ since October 2024, responsible for addressing user issues related to hardware, software, applications, and networking. Prior experience includes serving as an Information Technology Support Field Engineer at Emirates Schools Establishment from May 2022 to September 2024, where Wael maintained computer networks and implemented security measures. Previously, Wael worked as an Information Technology Field Engineer at du from April 2019 to June 2021, focusing on troubleshooting application issues and providing technical support. Wael began a career in the technology sector as a Call Center Agent at the Roads and Transport Authority from September 2014 to January 2017, exceeding call handling averages and maintaining strong customer relationships. Wael holds a Bachelor's degree in Telecommunications Engineering from Multimedia University, earned between June 2006 and July 2013.