Mark Montano

Our user-friendly software and IT solution for the industry has made funds healthier since 1991. Today, we work with over 60% of Australia’s private health funds. As a customer-owned and values-driven organisation, the costs of IT systems, new technologies and compliance is shared across the HAMBS community. Even the smallest providers enjoy a platform that’s as good as, if not better than, funds a thousand times their size. With both industry influence and community ownership, we’re in a unique position to ensure the technology systems we build and maintain are compliant, inexpensive and meet market demands. We have a strong focus on risk and security management with it embedded in all aspects of software development and managed services. We’ve also helped drive legislative protection for consumers against predatory players, while minimising costs for our customers. Ultimately, it’s made the industry stronger and more able to deliver high level services to members – and reinforced its position as one of the world’s best healthcare systems. Our customers benefit from products that are made for today’s PHI landscape and customer expectations. Online member services and a mobile app allow members to manage their private health insurance digitally. While our core platform’s many features include processing of HICAPS, HealthPoint, Medicare Two-Way, hospital claims and more, and easy integration with business intelligence applications. Learn more about our technology: https://www.hambs.com.au/technology.html Learn more about our advocacy for our customers: https://www.hambs.com.au/community.html