Lydia MacNaughton has a diverse work experience background. Lydia is currently working at Hamilton Barnes as the Head of Talent Acquisition, a position they started in March 2023. Prior to this, they held the role of Talent Acquisition Lead at the same company from August 2022 to March 2023.
Before joining Hamilton Barnes, Lydia worked at the University of Portsmouth as a Student Guide from October 2021 to July 2022.
Lydia also gained valuable experience as a Team Lead at Wiser Academy, where they played a key role in helping top brands attract prospective graduates. Lydia'stenure at Wiser Academy lasted from August 2021 to July 2022.
Lydia briefly worked as a Viewing Assistant at Prospect Estate Agency from July 2021 to September 2021. Lydia then continued at the same company in January 2021, but only for a short period.
In 2020, Lydia worked as a Customer Service Supervisor at Waitrose & Partners where they managed various responsibilities, including coordinating the smooth running of tills, self-service outlets, and customer service desks. Lydia also handled monetary responsibilities and resolved customer complaints.
Prior to this, Lydia served as a Customer Service Supervisor at Waitrose & Partners from December 2019 to January 2020. Lydia had similar responsibilities in this role, ensuring high-level customer service and resolving customer complaints.
Lydia's career at Waitrose & Partners began in 2017 when they started as a Customer Service Supervisor. Lydia excelled in this role, coordinating the smooth running of various aspects of customer service. Additionally, they worked as a Customer Service Assistant, engaging with customers and providing information about products and services.
Overall, Lydia MacNaughton has developed strong skills in talent acquisition, customer service, and team leadership through their diverse work experiences.
Lydia MacNaughton, Assoc CIPD has a Bachelor of Arts degree in Business and Human Resource Management from the University of Portsmouth, which they obtained from 2019 to 2022. Prior to that, they attended Altwood Church of England School from 2016 to 2018 and from 2011 to 2016 for their secondary education. In addition to their formal education, Lydia has obtained certifications in topics such as "Building a Better To-Do List," "Listening to Customers," and "Overcoming Procrastination" from LinkedIn in April 2020.
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