Adara Valente

Customer Experience Manager at Hamilton City Council

Adara Valente is a seasoned professional with extensive experience in customer experience management and project leadership. Currently serving as the Customer Experience Manager at Hamilton City Council since November 2022, Adara excels in budget management and fostering high team performance. Previous roles include Customer Operations & Compliance at Genesis Energy, focusing on medical and vulnerable customers, and Head of Project & Communication at Flying Kiwis, where Adara cultivated an entrepreneurial culture among students. Adara's career also includes positions in sales, catering, and international business management, highlighting skills in stakeholder relationship building, process optimization, and customer success. Adara holds a Post Graduation in Applied Management from the Southern Institute of Technology and a Bachelor’s degree in Business Administration from Universidade Salvador.

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