Natalie H.

Natalie H. is an accomplished banking professional with extensive experience in client experience management, continuous improvement, and data analytics. Currently serving as AVP, Emerging Payments Client Experience Manager at Hancock Whitney since June 2022, Natalie previously held positions such as VP, Innovation Officer at First National Bank of Bastrop and Manager of Customer Success at FirstClose. With a strong background in operations and digital product management across various financial institutions, including JPMorgan Chase & Co. and Texas Trust Credit Union, Natalie has consistently driven innovative solutions and operational efficiencies, leading teams to enhance customer satisfaction and achieve strategic business goals. Natalie holds a Bachelor of Science in Business Management from Western Governors University.