Arlene Gonzalez

Arlene Gonzalez is a skilled professional with extensive experience in customer success and management across multiple industries. Currently serving as a Mid-Market Customer Success Manager at Handshake since April 2024, Arlene previously held the role of Customer Success Manager at Xactly Corp from March 2022 to April 2024, focusing on customer satisfaction and revenue growth. Prior to that, Arlene worked at State Farm® for over six years, leading a team in conducting insurance and financial reviews to enhance client retention and recurring revenue. Additional experience includes managing operations at Gold's Gym, providing customer service at Costco Wholesale, and sales representation at T-Mobile. Arlene holds a Bachelor of Science in Business Administration and Management from Western Governors University.