Carmen Broomes

Carmen Broomes is an accomplished UX research and design professional with extensive experience leading user experience initiatives across various industries. Currently serving as Head of UX Research at Handshake since March 2021, Carmen co-founded Black UX Austin in February 2020. Previous roles include Senior UX Researcher/UX Research Manager at Indeed.com and Senior User Experience Researcher/Designer at Rackspace, where significant contributions included developing user personas and leading participatory design research. Carmen's earlier experience encompasses key positions at Humana, Walgreens, Whirlpool Corporation, Motorola, Lucent Technologies, and EDS, with a focus on delivering impactful user-centric solutions. Carmen holds an MS in Computer Science from Michigan State University, a Certificate in Managing Product Design and Development from Northwestern University, and a BS in Computer Information Science from Florida Agricultural and Mechanical University.