Dicky Pranata

Dicky Pranata is a Business Data Analyst at Hanwha Life Indonesia since July 2023, bringing extensive experience in data analysis and customer value management. Previously, Dicky worked at PT Central Asia Financial from October 2016 to July 2023, performing various roles including Customer Value Management, Data Analyst, and QA Specialist, with a focus on sales performance analysis and quality assurance processes. Earlier positions at Cigna Indonesia included QA Officer and Telemarketing Representative, where Dicky developed skills in call monitoring and customer interaction. Dicky holds a Diploma in Management Informatika from Universitas BSI, completed in 2018.