Kevin Woo

Kevin Woo has extensive experience in customer service and business development within the shipping industry, currently serving as Director of Customer Service (+IT Digital) at Hapag-Lloyd AG since September 2017. With a proven track record in team re-structuring, project management, and digitalization, Kevin has successfully launched e-commerce processes and improved operational efficiencies. Prior roles include Commercial Director at United Arab Shipping Company Ltd., where substantial volume increases were achieved during tenure, and Senior Manager at CMA CGM, focusing on key account sales. Early career experiences include leadership positions at Maersk Line, P&O Nedlloyd, and a marketing coordinator role at Baskin Robbins. Kevin holds a Bachelor’s degree in Sociology from Sogang University.