Happy Returns
Melissa Avila is an experienced professional in user experience design and technical support, currently serving as the Manager of UX Design at Happy Returns, a UPS Company, since April 2021. Previously, Melissa held roles at Google as an Infrastructure Technical Solutions Engineer in Product Support and a Cloud Technical Resident from July 2019 to March 2021. Earlier experience includes working as a Back-End Web Developer at the Yang-Tan Institute on Employment and Disability and internships as a Data Analyst at LMI. Melissa earned a Bachelor of Arts in Information Science from Cornell University in 2019.
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