Almira Zakiryanova

Almira Zakiryanova currently serves as the Guest Services Operations & Product Lead at Happy Travel & Tourism, where responsibilities include negotiating with suppliers and analyzing product performance to enhance market share. Previous roles include Senior Front Office Operations at Emaar Hospitality Group and Guest Relations Assistant Manager at Sheraton Hotels & Resorts, showcasing expertise in guest services and operations management. Almira's career also features extensive experience in guest relations across luxury hotels, including Bulgari Hotels & Resorts and The St. Regis Astana. Educationally, Almira holds a Bachelor's degree in Hospitality and Restaurant Management from Synergy University and a specialized secondary degree in Hotel Business from Astana Polytechnic College.