Hadda Amrouche

Customer Success Manager at HappyPal

Hadda Amrouche's work experience includes holding the position of Customer Success Manager at HappyPal since June 2023. Prior to that, they worked as an Equipière magasin at Auchan Retail in November 2022. From July 2021 to December 2021, they served as an Assistante Chef de Produit at Whole Earth Brands, where they contributed to the marketing strategy of Canderel & Pure Via in France and Europe. Their responsibilities included developing packaging, creating sales tools, conducting competitor analysis, managing consumer services, handling social media pages, maintaining websites, organizing internal tests and tastings, supporting influencer partnerships, and participating in photo shoots and trade shows. From October 2020 to March 2021, Hadda was an Assistante Chef de Produit at Kakao Mundo, where they played a key role in the marketing strategy development and launch of a new chocolate brand in France. This involved market and competition analysis, consumer insights identification, website creation, press kit development, positioning, packaging design, sales and marketing strategy development, and pre-launch communication strategy. Kakao Mundo specializes in fair trade dark chocolate from Gabon.

Hadda Amrouche's education history is as follows:

Hadda Amrouche obtained a Bootcamp: Bachelor Customer Success Manager degree in Commerce from Rocket School between 2023 and 2024. Prior to that, from 2020 to 2021, Hadda attended Polytech Lille and completed a Master 2 (M2) Nutrition et Sciences des Aliments degree, specializing in Parcours Gestion de la Qualité Nutritionnelle et Marketing des Produits Alimentaires. In the year 2019 to 2020, Hadda pursued a Master 1 Nutrition et Sciences des Aliments degree at the University of Lille 1 Sciences and Technology, with a focus on Parcours Gestion de la Qualité Nutritionnelle et Marketing des Produits Alimentaires. Furthermore, between 2014 and 2018, Hadda completed a Licence Sciences de la Vie degree with a specialization in Parcours Biochimie from the University of Lille 1 Sciences and Technology.

In addition to these academic achievements, Hadda holds the following certifications: a Master Sciences, Technologies, Santé Mention Nutrition et Sciences des Aliments Parcours Gestion de la Qualité Nutritionnelle et Marketing des Produits Alimentaires from Université de Lille, obtained in May 2022, and a Certification PIX from Pix, obtained in April 2021.

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Timeline

  • Customer Success Manager

    June, 2023 - present