Virginie Buysse Delahaye

Virginie Buysse Delahaye has extensive experience in customer relationship management and project coordination. Currently serving as Responsable CRM at Happywool.com since November 2017, Virginie focuses on enhancing customer interactions. Prior to this role, Virginie worked at Vertbaudet from September 1997 to October 2017, where responsibilities included managing innovative customer relationship projects, driving continuous improvement initiatives, and leading change management efforts as Chef de projet. Additionally, as Coordinatrice qualité et formation, Virginie contributed to achieving AFNOR certification and developed training programs to enhance team skills. Virginie began their career as a Conseillère téléphonique, responding to customer inquiries. Virginie holds a Licence from the University of Lille 1 Sciences and Technology, obtained between 1997 and 1999.