Nikhil Bhagat

Nikhil Bhagat is an accomplished Customer Success Manager at Haptik, with a career beginning in August 2016 and progressing through various roles including Assistant Manager and Senior Customer Success Analyst. Nikhil has a strong background in building Intelligent Virtual Assistants (IVAs) for clients across sectors such as BFSI, Healthcare, Pharma, and Real Estate, successfully supporting notable clients like KLI, HDFC, and Mahindra Lifespaces. Nikhil's dedication is highlighted by the receipt of the Big Hand Award for significant contributions to the MyGov Coronavirus IVA project, recognized as the largest WhatsApp Chatbot. Prior experience includes roles at PUMA Group in sales and customer service. Nikhil holds a BSC.IT degree from Kuvempu University and a GNIIT - BSCIT in Computer Software Engineering from the National Institute of Information Technology.