April Inmon

April Inmon is an experienced customer service professional with a robust background in strategic leadership and operational improvement across multiple industries. Currently serving as the Sr Director of Customer Care at Harbor Freight Tools since December 2020, April has previously held key positions at Lennox International, where the focus was on enhancing customer service for the North America Commercial division, including implementing SAP Service Cloud CRM. Prior experience includes directing training and quality assurance initiatives at WorldVentures Holdings, leading to significant operational enhancements, and managing customer service at Uline and Best Buy. April holds a Bachelor of Business Administration in Marketing and a Bachelor of Arts in Theatre from Abilene Christian University.