Daryl Anderson

Lead Technical Support Specialist at HarbourVest Partners

Daryl Anderson has a diverse work experience in the IT field. Daryl began their career as an IT Hardware Technician for various companies from August 2012 to September 2016. Daryl then worked as an IT Administrator at JTP LLP in 2018, providing 1st and 2nd Line support to users and performing various IT-related tasks. Daryl also gained experience as a Junior Floorwalking at Ideal Health Ltd, where they provided support for staff with the iCare Cerner system. In 2018, they worked as an IT Support Technician at Pink Chalk, ensuring high-quality IT support and incident resolution.

From 2019 to 2021, Daryl worked as a Technical Consultant at Gazeley and Wanstor, where they deployed and configured Windows PCs, managed user accounts, and resolved user issues. At Wanstor, they also worked as a Service Desk Analyst, responding to user issues via phone and email and utilizing their knowledge of Microsoft operating systems.

In 2020, Daryl served as a Technical Consultant at D&D London, and in 2021, they took on the role of IT & Technology Coordinator at 9 Gough Chambers. Currently, they are employed as a Technical Support Specialist at HarbourVest Partners, where they have held the positions of Technical Support Specialist II and Lead Technical Support Specialist.

Throughout their career, Daryl has demonstrated expertise in technical support, IT administration, and troubleshooting, with a strong focus on customer service and meeting service level requirements.

Daryl Anderson obtained a Bachelor of Science (BSc) Hons degree in Computer Science from the University of Westminster from 2012 to 2017. Prior to that, they attended Dunstable College from 2007 to 2009 and Icknield High School from 2000 to 2005, but did not obtain any degrees or field of study at those institutions. Additionally, they have obtained certifications such as the CybSafe Certification in Security Awareness from CybSafe in December 2020 and Cert Prep: ITIL Foundations from LinkedIn in 2019.

Links

Previous companies

Ideal Health logo
D&D London logo

Timeline

  • Lead Technical Support Specialist

    March, 2023 - present

  • Technical Support Specialist II

    July, 2021

View in org chart