Alan Pollack

Customer Service Specialist at Hard Rock Digital

Alan Pollack has a diverse work experience spanning over several industries. Alan is currently working as a Customer Service Specialist at Hard Rock Digital, where they contribute to the development of online sports betting and interactive gaming. Prior to this, they worked as an Outbound Sales and Reservations professional at Atlas Ocean Voyages from August 2020 to December 2021. Before that, they served as a Personal Vacation Consultant at Crystal Cruises from November 2019 to May 2020.

Alan also has extensive experience with Johnson Controls, where they started in March 2006 as a Service Sales Account Executive for the Building Automation Unit. In this role, they developed new customer relations and provided mechanical, building automation, and energy services to building owners, engineers, and facility managers. Alan worked with clients to achieve their energy usage and operating expense objectives while ensuring efficiency, safety, and tenant comfort. Alan'stenure at Johnson Controls lasted until March 2018.

Alan's early career began in January 1989 as a General Manager and Restaurant Staffing Leader at Pizza Hut, Inc. Alan was responsible for overseeing restaurant management for multiple locations and played a vital role in sourcing, interviewing, and onboarding management personnel for the Dayton, Ohio market (56 stores). Alan'stime at Pizza Hut ended in October 2004.

Overall, Alan Pollack has demonstrated versatility in various roles, from customer service and sales in the hospitality industry to account management in the building automation and energy services sector.

Alan Pollack attended the University at Albany, SUNY from 1980 to 1982, where they obtained a BA degree in General Business. Alan then pursued further education at Michigan State University from 1982 to 1985, earning a B.S. degree in Hotel, Restaurant, Institutional Management.

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