IR

Idsia Rosa

Customer Service Specialist at Hard Rock Digital

Idsia Rosa has a diverse work experience spanning several industries. Idsia most recently worked as a Customer Service Specialist at Hard Rock Digital since October 2021. Prior to that, they served as a Client Care Specialist at Esquire Deposition Solutions, LLC from October 2019 to July 2021, where they fulfilled client requests and provided various services. From March 2017 to July 2019, Idsia worked as a Client Relations Specialist at the Law Offices of Alex Hanna, P.A., where they processed traffic ticket cases and provided excellent customer service. Before that, they worked as a Loss Prevention Supervisor CLSS at Marriott Hotels from September 2007 to March 2016, responding to guest and associate injuries and resolving guest issues. Idsia had also served as a Loss Prevention Supervisor, CLSS/MOD at San Juan Marriott Resort & Stellaris Casino from February 2000 to September 2007, where they prepared reports and trained security staff. Additionally, Idsia worked as a Pathways to Independence Coordinator at the same company from February 2000 to January 2001, handling employment coordination and onboarding. Idsia'searliest experience was as a Security Supervisor at the Office of Strategic Security, OSS from January 1986 to January 1995, where they managed schedules, trained personnel, and investigated loss claims.

Idsia Rosa started their education in 1982 at Padre Rufo High School, where they earned their High School Diploma in General Studies in 1984. Idsia then attended Trainings from 1984 to 2016, earning a degree in Trainings. In 1986, they enrolled at Interamerican University, where they studied Registered Nursing/Registered Nurse. There is no specific end year mentioned for this program.

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