We are the cruise industry’s first choice retail partner, and holder of the ‘Cruise Retailer of the Year’ title for the last 2 years from the DFNI Frontier Awards.
 
Our purpose lies in making every cruise better, from a specialist understanding of guest dwell time and how to work with it, to unparalleled levels of data and insights gathered from ships across the globe, best in class marketing and merchandising skills, and a global logistics model that means we literally never miss the boat. We are champions of sustainability, pursuing BCorp status and investing in significant carbon reduction and efficiency projects across our business.
 
Everything is underpinned by our ‘Quaternity’ model, which is our partnership between cruise line partners, brand partners, guest insights and our Harding+ expertise to ensure every ship’s retail model is bespoke, relevant and designed to land impact and success for all parties. With central hubs in Bristol, Miami and Sydney we enable a collaborative approach like no other.
 
We currently work with 16 cruise brand partners across the globe, including more than 90 cruise ships and 300+ forward-thinking shops on board. We employ over 200 team members landside and over 1,200 shipboard, meaning we can justifiably champion our status as diversity and inclusion champions, helping to live the “+” in our name at all touchpoints of how we operate.


Retail

Sustainability

Travel & Leisure

Harding+

Chris Matthews

Victor Patience

Richard Priddle

Ian Chaloner

Patrick Molloy

Richard Nally

Sam Moss

Daniel Greaves

Sue Gosling

Mark Birnie

Harold Gittelmon

The Merchandising Team at Harding+ is responsible for curating and managing the on-board retail experience across our fleet of 90+ cruise ships. This includes selecting and sourcing a diverse range of products tailored to passenger demographics, optimizing visual displays to enhance guest engagement, and utilizing data-driven insights to ensure product relevance and maximize sales. They collaborate with brand partners and other internal departments to deliver a bespoke retail model that aligns with our ‘Quaternity’ approach, ensuring each cruise line partner's specific needs are met efficiently.

Merchandising Team

Sales and Retail Management

Leadership Team

Merchandising Team

About

Team members

Other teams at Harding+

Sales and Retail Management

Leadership Team