David Chapman

David Chapman has a diverse work experience at Hargreaves Lansdown. David started in 2004 as an Operations Specialist and then became a Foreign Exchange Specialist in 2006. From 2010 to 2015, they served as the Head of HL Markets and Currency dealing, where they were responsible for business development, strategy execution, and launching new propositions. After that, they were appointed as the HL Savings Head of Operations, overseeing the design and build of a disruptive FinTech deposit/cash platform. Currently, as the Head of Client Journey Transformation, David is focused on developing and implementing next-gen Process Automation using ML and AI to enhance service efficiency and user experience. David has extensive experience in areas such as business strategy, regulatory compliance, product design, financial modeling, and forecasting.

From 2001 to 2004, David Chapman attended the University of Plymouth and earned a Bachelor's degree in Business Administration and Management, General.