SD

Shreya Dhawan

Lead Service Designer at Harmonic Design

Shreya Dhawan has a diverse range of work experience in the field of design. Shreya started their career at Tata Elxsi as a Project Trainee & Industrial Design Intern, where they worked on a proposal project for smart home automation and assisted with various live projects. Shreya then joined Observe Design Inc. as a Product Manager, where they designed a manual hand sanitizer dispensing device for hospitals and worked on the concept development of a plasma technology-driven device.

Shreya also worked as a Recognition Program Assistant at Savannah College of Art and Design, where they helped support recognition programs. At BEAM Interactive, they served as a UX Strategy Intern, collaborating with senior strategists on digital marketing and experience design projects for clients. Shreya conducted usability testing, interviewed patients and caregivers, and facilitated journey mapping workshops.

Shreya then worked at Philips as a Service Designer at the SCAD Collaborative Learning Center, contributing to sponsored courses. At Delta Air Lines, they took on the role of Service Design Lead for the SCAD Collaborative Learning Center-sponsored course. At Sparks Grove, they worked as an Experience Design/SGXU Intern, creating a brand story for Georgia Pacific's product launch on Amazon and developing success metrics for clients.

Shreya also worked at Savannah College of Art and Design as a Graduate Mentor, providing guidance and support to students. Shreya later joined MJV Technology & Innovation as a Strategic Innovation Designer, designing and facilitating vision and north star activities for a global leadership conference and creating innovation frameworks for clients.

Most recently, Shreya is working at Harmonic Design as Lead Service Designer, where they are involved in designing and implementing service strategies.

Overall, Shreya Dhawan has a strong background in service design, innovation, and user experience, with experience in various industries such as healthcare, aviation, and technology.

Shreya Dhawan completed their education as follows:

From 2015 to 2018, they attended Savannah College of Art and Design, where they obtained a Master of Fine Arts (MFA) degree in Service Design.

Prior to that, they studied at Symbiosis Institute of Design from 2010 to 2014. During this time, they earned a Bachelor of Design (B.Des) degree with a focus on Industrial and Product Design.

Shreya'searlier education includes attending Delhi Public School, Navi Mumbai from 2006 to 2010. No specific degree or field of study information was provided for this period.

Additionally, in 2017, Shreya Dhawan obtained a certification as a CRLA Certified Mentor from the College Reading & Learning Association. The exact month of completion was not provided.

Links

Previous companies

Savannah College of Art and Design logo
Delta Air Lines logo
Philips logo

Timeline

  • Lead Service Designer

    October, 2022 - present

  • Service Designer

    October, 2018