Andy Skelton

Andy Skelton has a diverse work experience, beginning with their current role as a Senior Technical Customer Success Manager at Harness since August 2021. Before that, they served as a Technical Account Manager at Instana, an IBM company, from February 2019 to July 2021, where they provided technical knowledge, training, and support to customers. From October 2017 to January 2019, Andy worked as a Customer Success Manager at AppDynamics, where they assisted tier-1 accounts and provided consultancy services to other customers. Prior to that, they were the Head of Application Intelligence at Capital One from October 2015 to October 2017, leading a team responsible for monitoring and delivery of various software components. Andy also had a long tenure at HSBC, where they held multiple roles such as Specialist in APM and ITOA and Senior Technical Specialist. During their time at HSBC, they conducted research and implemented systems management tools, provided technical support for procurement processes, and coordinated global technical teams. Before entering the technology field, Andy was a Professional Musician and Private Instructor.

Andy Skelton attended Garibaldi Comprehensive School from 1990 to 1995. After completing high school, they enrolled at New College Nottingham from 1995 to 1997, although information about their degree or field of study is not available. Andy then pursued a Bachelor of Music degree at The University of Huddersfield from 1997 to 2000, specializing in music. In terms of additional certifications, Andy obtained the "Java Essential Training" and "Up and Running with Amazon Web Services" certificates from lynda.com in July 2015. Andy also obtained the "Software Delivery Foundations Associate" certification from Harness in November 2022.