Yasir Tobbileh has recently worked as a Frontend Engineer at Harri since August 2021. Prior to that, they were employed at Reach for Telecom Services starting from December 2018 until June 2020 as a Call Center Agent. In this role, they responded to customers' calls, answered their questions, provided offers, and addressed their technical issues. Yasir achieved an 87% customer satisfaction rate and a 90% first call resolution (FCR) during their tenure.
Yasir Tobbileh completed their Bachelor's degree in Electrical and Electronics Engineering from An Najah National University from 2013 to 2018. In 2020, they obtained a High School Diploma in Computer Software Engineering from Hack Reactor. Additionally, they acquired several certifications, including a Master In-Demand Professional Soft Skills from LinkedIn in March 2021, IT Academy: Cloud and Virtualization Concepts from VMware in March 2020, 6.00.1x: Introduction to Computer Science and Programming Using Python from MITx on edX in November 2018, and Cisco Certified Network Associate from Cisco in February 2020.
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