Hugh McMullan

Hugh McMullan is a seasoned retail professional currently serving as the General Retail Manager at Harrods since April 2021, where exceptional customer service performance has surpassed targets and stock integrity has significantly improved. Previously, Hugh excelled in various roles at Harrods, including Sales Manager for Beauty & Luxury Accessories at Harrods Outlet and Lead Sales Manager for Menswear. Hugh's extensive experience in managing high-profile brands and strategic relationships, particularly with Apple, demonstrates a strong background in retail management and operational excellence. Prior experience includes a Department Manager role at Selfridges, complemented by a Bachelor of Arts degree in Business, Management, and Marketing studies from Liverpool Hope University.