Iona Miller is a seasoned professional in client engagement and luxury retail, currently serving as Client Engagement & Concierge Lead for Private Clients at Harrods since March 2025, following a role as Brand Engagement & Concierge Lead. Prior experience includes leadership positions at YOOX NET-A-PORTER, where Iona held the role of Head of Client Relations for NET-A-PORTER & MR PORTER, focusing on client strategy and engagement. Earlier roles at NET-A-PORTER and Nicholas Kirkwood Ltd involved managing key relationships and driving wholesale profitability. A foundational career at Christian Louboutin emphasized retail coordination across multiple regions. Iona's educational background includes a BSc in Fashion and Textile Retailing from The University of Manchester and a foundation degree in Fashion/Apparel Design from Leeds Arts University.
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