Jodie Braham

Jodie Braham is a highly experienced professional in customer experience and consulting, currently serving as the Customer Experience Operation Manager at Harrods since April 2024. With a strong background in leadership roles, Jodie has been the Director at nufunc since January 2018 and previously held positions such as Service Manager and International SAP Analyst at The Body Shop. Jodie also co-founded Braham Consulting, providing consultancy services from 2013 to 2017, and operated as a Business Consultant while self-employed from 2007 to 2013. Notable prior experiences include senior consultancy roles at IBM Global Services and PwC Consulting, along with a focus on process improvement at TetraPak. Jodie began a career in design at Comalco Smelting and holds a degree in Electrical and Computer Systems Engineering from The University of Queensland.